Privacy and security
Your address, your access contact and the inside of your home.
That is what we hold, and it is personal. Here is how we handle it, under the Digital Personal Data Protection Act, 2023.
- Hosting
- India
- Share links
- Revocable
- Analytics
- No personal data
- Contact
- security@
Controls
Six commitments.
- Hosted in India
- Customer data and reports are stored in an India cloud region. The region is named on this page once chosen.
- Encrypted
- Encryption in transit and at rest for reports, photos and personal details.
- Photos show the home, not people
- Inspectors avoid photographing residents, documents or valuables. Any accidental capture is cropped before delivery.
- Revocable share links
- Share links hide your name and contact details and can be revoked at any time.
- Limited inspector access
- The inspector's access to your address and access contact ends after the report is delivered.
- Export and deletion
- Ask for a copy of your data or its deletion. Monsoon Watch sensor data is used only for your alerts and re-scan.
DPDP Act, 2023
Your rights as a data principal.
You can ask to access, correct, complete or erase your personal data, nominate someone to act for you, and raise a grievance. The DPDP Rules come into force in phases, and we apply each obligation as it commences.
Analytics tools never receive addresses, flat numbers, project names, names, mobile numbers, photos or report contents. Only event names and coarse properties such as city and home size.
We hold no security certifications at present and don't claim any. Report a vulnerability to security@megahedge.si. Read the privacy policy or contact the grievance officer.
Find the damp before you pay for it.
Book a moisture and thermal inspection. Report on WhatsApp within 24 hours.